As a property manager, there is an endless list of responsibilities that come with running a successful commercial space. Whether it’s keeping tenants happy, expanding the business’s brand, or overall making sure operations are in tip-top shape, it’s not surprising that staying up-to-date on technology, specifically cellular connectivity, isn’t at the top of the list.
In today’s hyper-competitive real estate market, it pays to be proactive when it comes to keeping tenants connected. Taking three proactive steps to improve your building’s cellular connectivity will pay dividends as tenants begin demanding access to LTE and 5G.
Get Educated
The first and most important step in being proactive with your building’s connectivity is to get educated. There is a misconception that being proactive means making a significant investment right away to get the latest and greatest hardware or software. In reality, understanding what solutions are available to you, how they impact your business, and the key cost drivers will help you find the best solutions to fit your needs without spending a dime.
Eliminate Surprises
In today’s world, property managers are under more pressure than ever to keep their buildings running smoothly, their expenses down, and their tenants happy. The last thing any property manager wants is to be caught off guard by a tenant’s request for better cellular connectivity. Not only can this make the leasing process more difficult and take up time dealing with tenant complaints, but it may also look bad to owners if they weren’t made aware of connectivity issues earlier. This leads to our second step in being proactive; eliminate surprises. Property managers can head off potentially difficult conversations arising from tenant requests by defining connectivity issues in the building and discussing them with ownership early and often.
Build the Plan
Not having answers when issues come up can be incredibly frustrating for any property manager. This is why the third step in taking a proactive approach to connectivity is building a plan. Having a plan ensures that you’ll have the answers to key questions and be able to talk to current and prospective tenants confidently. An added benefit to having a plan in place is being able to implement a solution quickly once the time is right.
Although taking a proactive approach to connectivity doesn’t always mean owners will make the investment, it’s the best way to ensure you, as a property manager, can confidently approach technology conversations with tenants, owners, and stakeholders. Using the three proactive steps to connectivity, getting educated, eliminating surprises, and building your plan will set you up for long-term success.
